Tax Free Shopping

If you are a citizen of a country that is not in the EU, then you can claim back any tax (VAT) that you pay when making purchases during your stay in the UK.

Therefore countries that are in the EU do not qualify for this. These countries and regions include: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Poland, Portugal, Romania, The Slovak Republic, Slovenia, Spain and Sweden.

Different companies will usually offer different percentages of the VAT back and as the much valued international customer you will more often than not be able to choose how you VAT is refunded.

You can make a claim in 3 easy steps:

Step one: collect your appropriate VAT receipt at point of purchase in the store.

Step two: When you’re leaving, present your VAT receipts, along with the actual shop receipts, the goods themselves and your passport to Customs so they can validate it.

Step 3: At the airport, collect your refund in your choice of currency from a cash refund office.

You have all of the UK’s biggest brand names and finest stores available to you tax free. As a national of a country outside the EU, you can save a lot of money on all kinds of high value goods.

Stores that have this tax-free service available also benefit from the deal in the following ways:

-A completely free tax refund service.

-Larger transactions through your cash registers.

-Increased profit because we return a portion of the VAT to you.

-Free online advertising and sales promotion.

-Easy and instant way to refund more money to your customers.

-Additional customer loyalty, the more money they get back, the more likely they will be to shop with you again.

-No VAT invoice we deal directly with HM Customs.